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I Would like compliment for your extra efforts which you put in resolving the customer complaints regarding mobile handsets.
SAR Group launches "World Ace"
I Would like compliment for your extra efforts which you put in resolving the customer complaints regarding mobile handsets.
ADVANCE REPAIR SYSTEM :
WRMS (World ace Repair Management System) Help ensure that support efforts are all working toward a common goal, so we can take our business success to a whole new level. With WRMS solutions We’ll streamline and automate business processes, give everyone in our company a complete view of the customer, provide deeper analysis and insight into critical support and customer metrics, and keep everyone focused on getting new customers while keeping the ones you already have happy.
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WRMS Solutions for Activity Management. WRMS lets us view all customer transactions, respond confidently to customer calls or emails, capture important information about customer interactions, and manage your tasks and follow-up activities.
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WRMS Solutions for Service & Support. WRMS helps us to collect customer support requests from all our channels, assign support cases to the appropriate agent or group of agents, leverage the best solutions to customer problems, escalate support cases when needed, help customers find solutions via our Web site, stick to the service-level agreements we have with our customers, and identify areas for service improvements. All that translates to better service and happier customers.
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